Privacy Policy for Bluepoints Photography

Effective Date: 11/10/25

Bluepoints Photography (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you interact with us through our website, live chat, email, or phone calls.

1. Information We Collect

We collect personal information that you voluntarily provide, as well as information automatically gathered through your interactions with us.

a. Information You Provide

• Contact details: Name, email address, phone number, and mailing address.

• Service details: Session bookings, preferences, and feedback.

• Payment information: If applicable, processed securely through our third-party payment providers.

• Communications: Copies of emails, live chat transcripts, and call recordings.

b. Automatically Collected Information

When you visit our website, we may collect data such as your IP address, browser type, device details, and website usage patterns through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Provide photography services and manage bookings.

• Communicate with you about sessions, promotions, and inquiries.

• Improve our services and customer experience.

• Maintain accurate business and communication records.

• Comply with legal and regulatory obligations.

3. Recording of Communications

To ensure quality and training, Bluepoints Photography records and monitors live chat conversations, emails, and phone calls.
Recordings may be used for:

• Customer service quality assurance.

• Staff training and performance evaluation.

• Dispute resolution and verification of communications.

You will be notified at the start of any live chat or phone call that recording may take place. By continuing the interaction, you consent to such recording.

4. Data Storage and Retention

Your information is securely stored using industry-standard security measures.
We retain communication and transaction records only as long as necessary for:

• Legal and accounting obligations.

• Service-related needs.

• Quality and training purposes.

After that period, data is securely deleted or anonymized.

5. Sharing of Information

We do not sell or rent your personal information. We may share it only with:

• Trusted service providers who assist in business operations (e.g., payment processors, scheduling platforms).

• Legal authorities, when required by law or to protect our rights.

All third parties are bound by confidentiality and data protection agreements.

6. Your Rights

You have the right to:

• Access, update, or correct your personal data.

• Request deletion of your data where legally permissible.

• Withdraw consent for communication recordings, where applicable.

To exercise these rights, contact us at [insert email address].

7. Security Measures

We implement encryption, secure servers, and access controls to safeguard your data against unauthorized access or misuse. However, no method of transmission is entirely secure; you share data with us at your own risk.

8. Updates to This Policy

This Privacy Policy may be updated periodically. The latest version will always be available on our website, with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
📧 support@bluepointsphotography.com
📞 435-
🌐 [insert website URL]